Resetting Team Culture Through Conversation
3 hour LIVE, Online course (via MS Teams or Zoom) with a professional trainer and a maximum group size of 16 people.
Overview
In a climate of sustained financial pressure and organisational change, cultural drift can quietly undermine performance, morale and service delivery. Resetting Team Culture Through Conversation is a focused 3-hour online workshop for local government managers who recognise that culture does not collapse overnight — it drifts.
This course isn’t about “team building.” It’s about what happens when morale dips after restructure, cynicism creeps into meetings, silo behaviour increases, standards quietly lower, accountability becomes blurred, and “this place has changed” becomes the dominant narrative.
Designed specifically for the realities of UK councils, this highly engaging, learner-centred session equips managers to reset tone, clarify expectations and rebuild accountability through deliberate, confident leadership conversations. Through practical tools, realistic case studies and peer-to-peer learning, participants gain the confidence and language to intervene early, protect professional standards and lead cultural recovery with clarity and consistency — because you don’t fix culture with away days; you fix it with everyday conversations.
Who should attend?
Team leaders, supervisors and middle managers responsible for maintaining standards, morale and accountability within established or changing teams.
Course Outline – Agenda
Session One (Online – 3 hours)
- Introduction
- Understanding Cultural Drift and Identifying the Early Warning Signs
- How culture connects to service delivery
- The Psychology of Low Morale & Fatigue
- The Manager as Tone-Setter
- Running the “Reset Conversation”
- Rebuilding Accountability Without Creating Fear
- Sustaining the Reset – Reinforcing and repeating key messages
- “You don’t fix culture with away days. You fix it with everyday conversations.”
- Conclusion and action plan
Learning Objectives (success criteria)
By the end of this course, participants will be able to:
Recognise the early signs of cultural drift within teams and understand the psychological factors that contribute to low morale and change fatigue.
Apply practical conversation frameworks to reset tone, clarify expectations and re-establish professional standards without creating fear or defensiveness.
Lead ongoing, consistent conversations that reinforce accountability, rebuild trust and sustain a positive team culture over time.
Bookings, Costs and Dates
If you are looking for training for 6 or more people we can run this course on a date convenient to you. Please enter your details below or email us at hello@lgtda.co.uk and we will be in touch.
