How to Deliver Effective (Regular and Meaningful) Feedback
1x 3 hour LIVE, Online course (via MS Teams or Zoom) with a professional trainer and a maximum group size of 16 people.
Overview
Regular and meaningful feedback in the workplace is essential and helps people learn more about themselves, and allows them to consider their strengths and weaknesses, and how their actions and behaviours affect others.
Giving people feedback in the workplace is a privilege and responsibility and managers have a duty to give clear, concise, and purposeful guidance to reinforce good practice and correct poor practice. However, many managers have never received any training for this vital skill.
This fun, friendly, fully interactive, and highly participatory online training session will help managers understand why giving regular feedback is important. Delegates will explore how to give effective feedback and will practice using four practical hands on feedback models which can be directly transferred into the workplace.
Who should attend?
Any elected member, officer or council employee who manages people.
Course Outline – Agenda
- Introduction – Understand the importance of regular and meaningful feedback
- Where feedback fits into the performance management model.
- Identify common barriers and fears around giving feedback
- The difference between feedback and criticism and supportive and corrective feedback.
- The most important question to ask before you give feedback.
- Tips for creating a culture of feedback and how to receive feedback gracefully
- Four practical and tangible feedback models you can use in the workplace (on the same day).
- Each delegate writes a simple Feedback Action Plan.
- Conclusion and summary.
Learning Objectives (success criteria)
By the end of this interactive session, delegates will:
Gain confidence in delivering feedback by learning and practising four practical feedback models, and developing a personalised Feedback Action Plan to immediately apply in their role.
Recognise the importance of giving regular, meaningful, and purposeful feedback, and understand where feedback fits within the wider performance management framework.
Explore the differences between feedback and criticism, and between supportive and corrective feedback, while identifying common fears and barriers that prevent managers from giving effective feedback.
Bookings, Costs and Dates
If you are looking for training for 6 or more people we can run this course on a date convenient to you. Please enter your details below or email us at hello@lgtda.co.uk and we will be in touch.
